OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
132 ratings and 79 comments received in the last 90 days.
05 April 2024
It all went very smoothly.
03 April 2024
The Sales Executive who helped me - Andrew Michael - was first class, most kind and the purchase of a new car most enjoyable.
28 March 2024
Very quick to do !
19 March 2024
I have spoken to Frankie at Berry Croydon regarding the above whole experience as the negotiations before purchase and customer service after led me to this rating outcome
13 March 2024
Everything went well
12 March 2024
The process of buying the car was slow. We were limited to 'stock car' choices rather than build from scratch. The delivery day was unsatisfactory. There was no congratulations. The car had not been given it's protective coating.
07 March 2024
Smart showroom friendly Staff, what's not to love
03 March 2024
A couple of things I still need to check, otherwise OK.
03 March 2024
Good
24 April 2024
I found the staff to be trustworthy and professional.
23 April 2024
Completely satisfied even got my car washed
22 April 2024
Totally satisfied
22 April 2024
I was very happy with the service
20 April 2024
The wheel was beautifully repaired and the car cleaned. However it was returned minus the dust cap and within 5 mins of leaving the garage the low air pressure warning came up as that tyre had not been inflated properly.
19 April 2024
As always, the premium cost for main dealer service is not affordable to all.
18 April 2024
Booking my vehicle in for the works required was easy they understood exactly what was required and confirmed on my pre call that all the parts were in. The work was completed in the timescale agreed and was handed back clean inside and out
17 April 2024
Work carried out to my satisfaction
17 April 2024
Excellent paint repair work
16 April 2024
Staff always polite and helpful.
05 April 2024
Good negotiation and service from the team.